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Quality assurance

Quality policy

The management of PINK GmbH has set its focus on quality and it pursues this policy as an integral part of the company policy. In its key message, it defines the company's requirements on product and service quality for its customers, staff, suppliers and owners. This key message has been summarised in the following guidelines:

  1. It is our goal and intent to satisfy our customers with application-oriented, innovative and stable technical solutions and flawless products.
  2. Our high standard of quality is supported by all our employees, across all levels and areas of our company, beyond the various areas of responsibility. All employees have committed themselves to a process of continuous improvement.
  3. Defects in quality are remedied as soon as possible; through our well-established control processes they will be avoided in the future.
  4. Through the trustful cooperation with our suppliers and partners, we intend to build permanent and stable business relations, which will guarantee a consistent quality standard beyond company limits.
  5. Our good reputation on the market, due to our high quality standard, will strengthen our company's position and secure jobs and economic success.
  6. Through our careful and economical use of resources (water, air, raw materials and energy) we intend not to stress our natural resources unnecessarily and rather even try to reduce their use.
  7. We take care that all persons working at our site will comply with the requirements regarding occupational health and safety and accident prevention. Our work safety officer provides support in all aspects of occupational health and safety and accident prevention.
The principles of our quality policy must be well-known throughout the whole enterprise. They are also subject to our continuous review and adjustment processes in the course of regular management reviews. 

QA System policy statement

To comply with agreed customer demands regarding planning, implementing and monitoring all quality-related activities in our company, our company has introduced a quality assurance system in accordance with
DIN EN ISO 9001:2008
which is practiced throughout the whole enterprise. This QA documentation, comprising of this organisation manual and the documents referred to therein, for example process instructions, are binding for all employees of our company. The management representative must ensure that the QA system is maintained, must regularly report on the QA system performance and necessary improvements (for example on the basis of internal audits) and promote the awareness for the necessity to meet customer requirements within the company. For this, the representative needs support from the management and all the company's employees.

Above measures shall help realise the company's quality policy described on the preceding page. So our quality policy intends to serve as a binding guideline for all employees, for quality-conscious, customer-focussed and responsible acting.

"The quality of our goals
determines the quality
of our future."

Josef Schmidt